Our Story
At Hidden Gem, our mission is to provide superior quality care for your pets at our unique Methuen Pet Resort. Whether you choose our doggie daycare, boarding, grooming, or training services, our priority is supporting happy, healthy, and loving relationships with you and your furry family. Our experienced and compassionate staff strive to ensure that your pet has a stress free and enjoyable experience with us!
Our Staff
We carefully select dedicated, compassionate and highly skilled professionals for our team so you can rest assured that your pets are in the very best of hands. Speaking of our staff, allow us to introduce ourselves…
Debbie Nazarian-Kady
Owner
Lawrence Kady
Owner
Danielle
Training Manager
Greg
Kennel Manager
Charlea
Day Care Manager
Boarding Staff
Day Camp Staff
Mission/Vision/Backstory
As one of the largest and longest operating pet care facilities in New England, we pride ourselves on caring for your pets as if they were our very own.
We offer doggie daycare, boarding, grooming, and training services to help ease the stress of modern day pet ownership.
Our premier services we will ensure a memorable experience marked by superior pet care and customer service.
Our Pet Campus – A Hidden Gem
Formerly known as Tee Emm Kennels, which was established in 1952, we took over in 2019 with Christine’s guidance. On new client tours, we were consistently told “you’re a Hidden Gem!” Following the pandemic, we began the process of re-branding Tee Emm Kennels to Hidden Gem Pet Resort, as so many clients told us. We continue as a family-owned business that is dedicated to providing top-quality care for fur babies throughout the Merrimack Valley area.
What makes Hidden Gem different from other pet facilities?
- On-Site Overnight Care
- Customized Care Solutions
- The Ability to Accommodate All Types of Pets
- One of a Kind Pet Care Campus
- Caring & Experienced Staff
- Daycare & Walks During Boarding
- CPR & First Aid Certified (Pets)
More About What Makes Us Different
As the story goes, we didn’t buy a business, we bought a way of life and we wouldn’t have it any other way. As the owners of Hidden Gem, we live on-site, along with four additional staff members, to guarantee the comfort and safety of your pet, 24/7.
Our passion for pets is three-fold: to foster positive physical, psychological, and emotional needs, as we understand that every pet is unique. For us, Hidden Gem Pet Resort is more than a job. It’s our professional calling, and certainly one that we’ve felt privileged to answer.
Guided by more than 60 years of professional experience, we are able to provide a nurturing relationship with you and your pet so that your beloved family member receives as much love and attention as they do at home.
We’re proud to share that our employee retention averages more than ten years, with some of our staff being with us for over 25 years!